Hosting & Server
What is the difference between shared hosting and VPS?
Shared hosting shares resources with other users and is suitable for small websites. VPS provides virtual dedicated resources, is more flexible, secure, and offers more consistent performance for medium to high traffic.
How do I migrate a website to a new hosting?
Migration usually includes backing up files and databases, moving them to the new server, updating DNS, and verifying that every important function still works normally.
Is Cloudflare Pages suitable for my website?
Cloudflare Pages is a strong fit for static and JAMstack websites such as Astro, Next.js, or Hugo. It offers a global CDN and automated deploy workflows from GitHub.
How do I improve server performance?
Common improvements include caching, gzip or brotli compression, database tuning, CDN usage, and regular infrastructure monitoring.
What is uptime and how do I monitor it?
Uptime is the percentage of time a server remains accessible. It can be tracked with tools such as UptimeRobot, Pingdom, or Better Uptime. Our SLA target is 99.9% monthly uptime.
Web Development
What are Astro's advantages over other frameworks?
Astro generates ultra-fast static HTML with zero JavaScript by default, supports multiple UI frameworks, and performs very well for Core Web Vitals. It is ideal for content-heavy sites and landing pages.
How long does website development take?
A simple landing page often takes 1-2 weeks. A full company website may take 3-6 weeks. Complex web apps or ERP projects can take 2-6 months depending on scope and project readiness.
Are the websites mobile responsive?
Yes. We use a mobile-first responsive design approach so layouts and performance remain strong across different screen sizes.
What CMS systems do you use?
That depends on the need: AWCMS-Astro for static sites, AWCMS-Micro for dynamic apps on Cloudflare Workers, or headless CMS options like Contentful and Sanity. Odoo is available for ERP use cases.
Can you integrate with existing systems?
Yes. We regularly integrate websites and applications with ERP systems, payment gateways, CRM platforms, marketplace APIs, and other third-party services through REST APIs or webhooks.
Cyber Security
What security services are available?
We provide website security audits, penetration testing, WAF implementation, SSL/TLS management, threat monitoring, server hardening, and security training for internal teams.
How do I protect a website from DDoS attacks?
DDoS mitigation usually combines Cloudflare protection, rate limiting, IP filtering, and proper firewall policies.
What is SSL and is it mandatory?
SSL or TLS encrypts the connection between a browser and a server. It is important for protecting user data, improving trust, and supporting SEO performance.
How do I prevent SQL injection and XSS?
Use prepared statements and parameterized queries to reduce SQL injection risk. For XSS, sanitize input, apply a Content Security Policy, and validate output carefully.
Is client data safe in the cloud?
Client data can be protected with strong encryption, least-privilege access control, automated backups, and compliance-oriented operational practices.
Domain & DNS
How do I choose a good domain name?
Pick a domain that is short, memorable, brand-relevant, and uses a suitable TLD. Avoid unnecessary numbers or hyphens, then verify availability and trademark risk.
What is the difference between .com, .id, and .co.id?
`.com` is a globally common TLD. `.id` is a general Indonesian domain. `.co.id` is intended for Indonesian companies and often requires additional legal documents.
How long does DNS propagation take after changes?
Global DNS propagation often takes 24-48 hours, although many changes become visible sooner depending on TTL and the DNS provider involved.
How do I set up professional email with my own domain?
Use services such as Google Workspace, Zoho Mail, or Cloudflare Email Routing. Configure MX, SPF, DKIM, and DMARC correctly for good security and deliverability.
What is DNSSEC and should it be enabled?
DNSSEC adds an extra layer of protection against DNS spoofing and is strongly recommended for business domains.
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